1. Introduction

Welcome to Radiance Theory (“we”, “us”, “our”). Your privacy and trust are important. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit, browse, or make purchases through our Radiance Theory, mobile applications, or other digital services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

Personal Information You Provide

We may collect information you voluntarily submit, such as:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party providers)
  • Account login information
  • Communication preferences

This information is collected when you:

  • Create an account
  • Place an order
  • Subscribe to newsletters
  • Contact customer support

Automatically Collected Information

When you use our Services, we automatically collect data through cookies, tracking pixels, and other technologies:

  • IP address and device information
  • Browser type and version
  • Pages you visit and time spent
  • Referral sources and search terms

This helps us understand site performance, improve user experience and serve personalized content. shopcify.com

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates and customer support
  • Personalize your experience
  • Send marketing and promotional messages (only if you opt in)
  • Conduct analytics and improve our Services
  • Prevent fraud and ensure security

We will not sell your personal information to third parties. We may share information with trusted service providers to support operations (e.g., payment processors, delivery partners, analytics). Shopify

4. Legal Bases for Processing Personal Data

Where required under applicable law (e.g., GDPR, CCPA), we rely on:

  • Contractual necessity
  • Legitimate business interests
  • Your consent (where applicable)
  • Legal compliance

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Analyze site performance
  • Remember your preferences
  • Facilitate shopping cart and checkout

You can manage cookies through your browser settings, but disabling them may affect functionality. Radiance

6. Data Retention

We keep your information as long as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements. If you request data deletion, we will begin the process subject to legal and operational limitations.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct or update your information
  • Delete or restrict processing
  • Object to certain uses
  • Data portability

Contact us at the details below to exercise these rights.

8. Third-Party Links

Our Services may link to third-party websites. We are not responsible for their privacy practices. We encourage you to review those policies directly.

9. Changes to This Policy

We may update this policy. We will notify you of material changes via email or posting on the Site.

10. Contact Us

If you have privacy questions, please contact:

Email: Info@radiancetheory.com